Telecom Operations Management Solutions Are Becoming Popular All Over the World, As the Telecom Industry Is Witnessing Strong Growth


During the past decade, the Telecom Operations Management (TOM) has witnessed a tremendous growth. The increasing complexity of the telecom industry has contributed to an increased demand for telecom operation management solutions. Telecommunication operations management solutions help telecom service providers offer more reliable and next-generation services. They also help in reducing inefficiencies and in enhancing the subscriber experience.

Moreover, these solutions are designed to manage the telecom network inventory, network availability, network fault management and other telecom services. The telecommunication industry has experienced a rapid transformation in the past few years. It has shifted from traditional voice services to more advanced services such as e-commerce, social media, and financial services. Moreover, the shift in consumer behavior has led to the explosion of mobile services. These mobile services include e-commerce, social media, and video. As a result, the telecommunication industry has witnessed a major price war. This has led to a decrease in profit margins.

The Telecom Operations Management Market was valued at US$ 42.36 Bn in 2021 and is forecast to reach a value of US$ 90.97 Bn by 2030 at a CAGR of 9.0% between 2022 and 2030.

High-performing cloud platforms are expected to enhance the operational efficiency of core telecom systems and engage customers through data-driven experiences. Telecom operations management solutions also offer solutions for billing, customer relations management, workforce management, inventory management, network management, and revenue assurance. These solutions are expected to help telecom operators provide superior customer service by tracking their network performance and customer behavior. The rising demand for telecom services by SMEs, which has been accompanied by the emergence of more advanced telecom services will boost the need for telecom operation management solutions.

Most enterprise organizations are looking forward to using a flexible network architecture to meet their needs with limited resources. Moreover, the shift in consumer behavior has led to the increased growth of mobile services. These services include e-commerce, video, financial services, and social networking. Thus, these factors are also likely to increase the demand for telecom operations management solutions in the near future. Recently in August 2021, Comarch singed a framework agreement with ITOCHU, one of the leading integrator in Japan, for streamlining and broadening cooperation that covers the readiness of operations support, assurance, fulfillment and service monitoring domains.

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